Illustrated street scene with a row of shops, centered on 'The Little Bookshop' storefront and posters in the window (Author Event 2019, Summer Sale 2018).

The signs

You’ll recognise some of these.

The site takes noticeably longer to load than it used to. It looks slightly wrong on newer phones, with text squashed or buttons half off the screen. There are links that lead to pages that no longer exist. The software behind it has been showing “update available” for months, or years. The contact form may or may not still work; you’re not entirely sure. And enquiries from the website, which used to arrive now and then, have quietly stopped.

That last one is the damp patch. Google visits ageing sites less often, trusts them less, and recommends them less. Not out of spite. It simply has newer, faster, clearer sites to send people to, and it goes where the answers are.

Why it happens

Here’s the part that surprises people: your website didn’t change. Everything around it did. Software moves on underneath it. Phones change shape. Visitors’ patience shrinks. And Google’s standards rise every single year. On the web, standing still is falling behind, and a site that was perfectly good in 2020 can be quietly invisible now without a single thing having “broken”.

The good news

An ageing site is not necessarily a doomed one. Houses with sound bones get renovated, not demolished, and websites are the same. Often the structure is fine, and what’s needed is repair: software brought up to date, broken links mended, missing pages restored, words refreshed so both people and Google can see clearly what you offer.

The only mistake is guessing. Before you pay anyone for a rebuild, find out what you’re actually dealing with. We’ll survey your site free and tell you honestly: small fixes, a proper repair, or, occasionally, a fresh start. Then you decide, with the facts in front of you.

Antar

Antar is a digital media consultant with nearly three decades’ experience. He’s built websites and shaped digital marketing strategies for organisations across business and charity sectors. A keen writer and blogger, he’s a published author and a regular contributor to online publications and agency blogs.