The problem with websites

The design gets agreed. The pages get laid out. Everything looks nearly ready. And then the designer says the fatal words: “Just send over the text.”

Weeks pass. The half-built site sits there. The invoice arrives anyway. And a project that started with real excitement quietly becomes a source of guilt at the bottom of your to-do list.

It isn’t your fault

If this has happened to you, you’re in good company, because it happens to sensible, capable people constantly. And the reason is worth understanding.

Writing about your own business is genuinely hard. Not because you don’t know it. Because you know it too well. You’re so close to your own work that you can’t easily tell which parts a stranger needs explaining, and which parts they don’t care about at all. So you stare at the blank page, start three times, and put it off for another week. Everyone does.

Meanwhile, the visitor who’ll one day read that page has simple needs. What do you do? Is it for someone like me? What does it cost? Why should I pick you? Plain questions, wanting plain answers.

The way round it

We think the words are half the website. So we don’t ask you to write them. We ask you to talk instead.

Tell us about your business, your customers, and the questions you get asked every week. Talking is easy; it’s the writing down that’s hard, and that part is our job. We turn the conversation into clear, plain-English pages in your voice. You read them, correct anything we’ve got wrong, and the site moves forward instead of stalling.

The result is a website that actually gets finished. And because the pages answer real questions in plain language, they’re exactly what Google likes to recommend. Getting found starts with the words.

Antar

Antar is a digital media consultant with nearly three decades’ experience. He’s built websites and shaped digital marketing strategies for organisations across business and charity sectors. A keen writer and blogger, he’s a published author and a regular contributor to online publications and agency blogs.